Banking and Financial Services Program Puts Emphasis on Customer Service
Posted Tuesday, Mar 22, 2011 by
Since the mid-1960s, Canada has been moving rapidly away from manufacturing toward a service-based economy. Today, approximately three-quarters of working Canadians are employed in service industries. Banking and financial services is a major portion of this sector, now being second only to retail in dollar volume and employing about as many workers (12 percent of the workforce).*
Like retail, banking and financial services puts a heavy emphasis on customer service. But unlike retail, working in banking and financial services often requires specialized education and training.
In Brampton, students interested in entering the banking and financial services field can get the introductory education they need to qualify for many entry-level positions through the Banking and Financial Services career education program offered by Everest College of Business, Technology and Health Care. This seven-month program covers a wide range of relevant topics, with an emphasis on preparing students to deal directly with the general public.
Taught by Industry Professionals
Everest College’s Banking and Financial Services program is taught by industry professionals who can provide both the academic and practical insights you need to enter and succeed in the banking and financial services industry. Courses include:
- Introduction to Computers
- Microsoft Excel
- Customer Service Representative (Parts I & II)
- Foreign Exchange
- Consumer and Mortgage Credit
- Consumer Service and Professionalism
- Mutual Funds
- Professional Skills
Upon graduation, Everest College students can take advantage of the school’s Career Services department. Career Services representatives can help graduates prepare their resumes, practice effective interviewing techniques and contact local employers.
About the Brampton Campus
Everest College’s Brampton campus is situated at 389 Main Street South in Shoppers World Plaza just west of the intersection of Main Street South (Highway 10) and Steeles Avenue West in Brampton, Ontario (L6X 1N7). The site has ample off-street parking. The nearby Shoppers World mall has its own bus terminal with connections to the Brampton Transit as well as Mississauga Transit systems.
For more information about Everest College’s Banking and Financial Services program, contact Everest College today!
Financial assistance may be available for those who qualify.
* Source: Statistics Canada. Table 282-0008 – Labour force survey estimates (LFS), by North American Industry Classification System (NAICS), sex and age group, annual.